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  1. How do I apply for "Sport Easy" membership and the points award scheme?
    • Registration forms can be obtained from the Sports Bureau and its subordinate sports facilities or downloaded from the bureau's website.
    • Applicants should submit the completed form along with a photocopy of their identity card and a 1.5-inch colour photograph on a white background in person to the head office of the Sports Bureau or the Tap Seac Multisport Pavilion from Monday and Sunday between 4:00pm to 8:00pm (except on public holidays).
    • The applicant will immediately be issued a temporary membership card.
    • Macao residents need only to apply for Sport Easy membership to automatically become participants in the points award scheme.
    • Members please keep on watching for all the information related to the membership program that is announced by Sports Bureau; members can check such information via our website or go to the “Sport easy” counter at Tap Seac Multi-Sport Pavilion. (“Sport easy” counter working hour: Monday to Sunday, 16:00-20:00, except public holidays)
  2. How are my exercise points recorded?
    • Point recording method: When a member uses facilities that are part of the network of the Sports Bureau, they must record their entry and exit times by running their card through the venue's membership card scanner. If members forget to record their entry and exit times, the system will be unable to calculate the number of points to be awarded.
  3. How are exercise points calculated?
    • Point calculation units: 0.5 points will be awarded for each 30-minute period and one point will be awarded for each 60-minute period.
    • Point calculation rule: a maximum of one point can be awarded for each 60-minute period.  A maximum of three points can be accumulated daily.
    • Point valid: Member needs to pay attention to the point expiration date, after that all the point(s) will be canceled without notice; members can browse through our website or go to Sports Bureau or Tap Seac Multi-Sport Pavilion to check the point expiration date.
  4. How can points be redeemed for prizes?
    • Points Award - Exercise Program: Members can set different training programs as their objective. Exercise programs are divided into 20-point, 50-point, 100-point, 200-point, 300-point and 400-point programs. Members only need to accumulate exercise hours to receive the points offered by their program, after which they can redeem their accumulated points for prizes. There is no limit to the number of times members can exchange points for prizes. Once a prize has been selected, it cannot be exchanged. Supplies of each prize are limited and prizes will be offered only while stocks last. Photos of prizes are for reference only and members may be offered prizes with similar features.
  5. What are the procedures for redeeming points for prizes?
    • Member self-service registration kiosk: Members can check their points, select prizes and register to redeem points for prizes using the member self-service registration kiosk located at Sports Bureau Headquarter, Tap Seac MultiSport Pavilion and Olympic Sports Centre.
    • Online Registration: Members who have applied for an online membership account can access the website of the Sports Bureau at to check their point status and register to redeem points for prizes.
    • Prompt Registration and Obtainment: Members are welcome to go to the Tap Seac Multi-Sport Pavilion (working hour: Monday to Sunday, 16:00–20:00, except public holidays) to register and obtain the prizes promptly.
    • Prize collection date:  Once registration for point redemption has been completed, members must present themselves in person at Tap Seac Multisport Pavilion on the date and time specified to collect their prize. The Sport Easy member service desk is open Monday to Sunday between 4:00pm and 8:00pm (except public holidays).
    • Procedures for appointing a representative: If members are unable to collect their prizes at the dates and times indicated, they may appoint a representative to do so for them. The representative must present the member's membership card and a letter of authorisation from the member. When redeeming points and collecting prizes, representatives must present their identity card for our record.
    • Prize redemption deadline: All members who have registered to receive prizes must collect those prizes in person according to the date, time and place indicated. Prize award not collected within the time limit will automatically be cancelled without notification and without the redeemed points being reinstated.